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Shipping & Returns
Shipping Information
All in stock items will ship within 24 hours. All orders will be sent via US Postal Service or UPS. You will be notified if the item you ordered is out of stock and the approximate delivery date.
Express Shipping
Shipping can be expedited through the use of USPS Express Mail, UPS 2nd Day or UPS 3rd Day delivery for an additional charge. Please call for express shipping rates to your destination.
Insurance
Insurance can be added to your order for an additional charge. Please let us know when placing your order.
All orders over $500.00 will be shipped insured at no extra charge. (Insurance is included.)
APO, FPO and International Shipping
Please contact us in regard to shipping to your destination.
Standard US Shipping Prices
| For order amounts between: | Shipping Charge: |
|---|---|
| $0.01-$25.00 | $5.95 |
| $25.01-$75.00 | $8.95 |
| $75.01-$125.00 | $10.95 |
| $125.01-$150.00 | $12.95 |
| $150.01-$250.00 | $16.50 |
| $250.01-$375.00 | $18.50 |
| $375.01-$500.00 | $21.95 |
| $500.01-$1000 | $35.00 (Insurance is included.) |
| $1000.01-$5000.00 | $50.00 (Insurance is included.) |
| $5000.01and Up | $65.00 (Insurance is included.) |
Returns
- Please contact us first to authorize a return. We must be contacted within 14 days of receipt of order.
- Returned items must be in new, unused condition.
- All exchanges or refunds must be accompanied by original or copy of receipt.
- Customer may be responsible for return shipping.
- All returns must be made within 30 days.
- No refunds on custom orders.
(406) 297-7972
Info@kootenaihouse.com
355 US Hwy. 93 North, Eureka MT 59917
